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About Us

Dianna Freed

dianna.f

Phone: 419.724.4839

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Customer Service Representative

Dianna graduated from The Art Institute of Charlotte in 2009 with an associate’s degree in graphic design. With a natural talent in the industry, Dianna quickly established herself in a number of different specialties, including: custom artwork framing, composition art, product concept design, laser printing, and customer service. Her skill in multiple creative fields, paired with her previous customer service experience, made Dianna the perfect addition to the Metzgers team. She joined us in the summer of 2015 as an assistant to the sales team, and has since become an account and customer service representative.

Dianna has a natural desire to learn new things, enabling her to constantly improve her skill set. She welcomes change and looks for chances to succeed. She loves to help people, which is a necessary skill for a customer service role. Dianna believes that she must stay busy in order to be satisfied and is always waiting for an opportunity to work on her problem solving skills.

Outside of Metzgers, Dianna enjoys traveling the country with her husband Zachary and spending time with her loveable little dog, Cali.

Name one thing not many people know about you.

I’ve cut my hair off twice to donate to the Locks of Love Organization for unfortunate children who have lost their hair.

What are your pet peeves?

I absolutely hate being stuck behind someone on the road who drives UNDER the speed limit.

Something through life that has stuck with you?

The idea that you should take advantage of situations in life that you may never get another chance to do. (Don’t let life pass you by.)

Who or what inspires you?

My inspiration comes to me through new experiences, music, visiting interesting places and viewing others artwork.

List (8) eight key words that best describe you:

  • Adaptable
  • Enthusiastic
  • Thrill Seeker
  • Open Minded
  • Energetic
  • Thoughtful
  • Explorer
  • Pizza

Betty Pethe

betty.p

Phone: 419.724.4925

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Customer Service Representative

Betty moved to Toledo in 1978 all the way from California with her husband and children. She studied graphic design and technical illustration before proceeding to work in those fields for 22 years. An expert in pre-press file preparation, layout, and design, Betty fit right when she joined the Metzgers team.

Betty fell in love with the Toledo area when she experienced the change of seasons here, particularly the fall with all of the color changes. She raised 3 children here, and now has 11 grandchildren and a new great-grand daughter. In her spare time, Betty loves to garden. She is also heavily involved in the Sigma Phi Gamma International Sorority, which is dedicated to women’s friendship and service to the community.

Name one thing not many people know about you.

I graduated High School in 3 years.

Something through life that has stuck with you?

Always be an honest, trustworthy & friend.

What are your favorite things to do while away from the office?

I love to garden, watch NASCAR races and spending time with family.

If you could go on a road trip with any one person (dead or alive), who would you choose and where would you go?

I’d go with my husband to a NASCAR race, a track we haven’t been to before.

List (8) eight key words that best describe you:

  • Dedicated
  • Dependable
  • Problem solver
  • Hard worker
  • Wife & Mother
  • Friend
  • Giving
  • Easy going

Megan Brown

megan.b

Phone: 419.724.4829

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LinkedIn: www.linkedin.com/in/meganbrown24

Sales Assistant/Customer Service Representative

Megan supplies a healthy dose of positivity and productivity every day at Metzgers. Her responsibilities as Sales Assistant/Customer Service Representative are to aid the sales representatives in assisting customers in a timely, effective manner by producing high quality results within required timeframes.

Prior to her work with Metzgers, Megan spent four years as Print Supervisor for Office Depot/OfficeMax, where she worked closely with customers to ensure their jobs were completed right and on time, every time. Megan has received an Associate’s Degree in Business Management and a Certificate in Criminal Justice from Monroe County Community College. Megan is currently working towards her Bachelor’s Degree in Business Administration with a focus in Management and Marketing through Siena Heights University and will be graduating in May 2017.

Name one thing not many people know about you.

One thing not many people know about me would be that my best friend that lives across the country and I have matching tattoos.

Something through life that has stuck with you?

Something that has stuck with me through life has been to “Work smarter, not harder”.

Who or what inspires you?

My inspiration is drawn from my grandmother. She once said “Sometimes, even though it can be hard, you need to dig a little deeper in some people to find the good.” This has inspired me to always look for the good in people.

What are your favorite things to do while away from the office?

My favorite things to do when I am away from the office are playing strategic board games, playing with my dog, Margo, spending time with family and friends at the lake, and going on adventures to different places.

List (8) eight key words that best describe you:

  • Diligent
  • Innovative
  • Compassionate
  • Multitasker
  • Positive
  • Knowledgeable
  • Courageous
  • Fortunate

Kathy Bassett-Hughes

Kathy Bassett-Hughes

Phone: 419.724.4800

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Customer Service Representative

Kathy is the face of Metzgers as she greets all incoming customers and calls with a smile.

She assists with accounting, billing and coordinating customer pick-ups. Kathy enjoys working with customers and is passionate about their satisfaction.

Kathy was born and raised in Toledo, OH. She graduated from the University of Toledo with an Associate’s Degree in Marketing and Sales and participated in elective courses in sales, marketing and merchandising at the Advertising Specialty Institute.

She was featured in the Counselor Magazine for showroom design of promotional products and wearables.

Kathy is married and has two children in college.

Who are your favorite bands?

Let’s go way back in time. Of course the Beatles, Jimmy Buffett, Frank Sinatra, Dean Martin, and the more recent ColdPlay. I don’t like rap and hard metal rock.

What are a few of your favorite TV Shows?

Jeopardy, Brothers & Sisters, Desperate Housewives, Dancing With The Stars, NCIS, and I Love Lucy reruns.

What are your favorite things to do while away from the office?

Usually when I take a day off it’s because I have something specific to do. Such as a church conference or retreat, moving children in or out of dorm rooms or apartments. I manage to keep myself very busy.

When you were a kid, what did you want to be when you grew up? Why?

When I was in high school, several years ago, there was an annual magazine drive. I would always try to be the top sales person. I accomplished my goal one year and from that point on I knew I wanted to be in sales and work with the public.

List (8) eight key words that best describe you:

  • Helpful
  • Outgoing
  • Morning Coffee
  • Sunday Drives
  • Short
  • Friendly
  • Gardening
  • Christian

Bev Piper

Bev Piper

Phone: 419.724.4831

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Customer Service Representative

Bev has more than 24 years experience with Metzgers. She is detail-oriented and dedicated to making customers happy. She enters jobs, follows up to assure timely delivery, works with designers to create custom brochures, maintains custom brochure orders and proofreads artwork.

Bev has raised two boys, Bryan who graduated from The University of Northwestern Ohio in Lima. He lives in Lima, OH. Her youngest son Jeremy is a sophmore at the University of Toledo.

She loves camping and outdoor activities. Spending time with family and friends is the most important thing in her life.

Name one thing not many people know about you.

I really have gray hair not brown.

Do you play a musical instrument?

No. I just turn on the radio.

What are your pet peeves?

If something doesn’t belong to you. Don’t Touch It.

What is the last book that you read?

Football For Dummies. My oldest son got me that because I had no clue. It was very clear by the way I cheered.

List (8) eight key words that best describe you:

  • Camping
  • Biking
  • Swimming
  • Friends
  • Hard worker
  • Christian
  • Ice Skating
  • Biking

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Address:

207 Arco Drive

Toledo, OH 43607-2906


Phone: 419.861.8611

Fax: 419.861.3299

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